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Background
Work History
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Write Way Designs, Inc. |
Orlando |
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President |
1/1997 - Present |
Write Way Designs, Inc. is a communications company offering technical writing, copy writing, ghost writing, editing, proofreading, website authoring and design, illustration, cartoons, graphic design, photography, and English/Spanish translation for clients in Orlando, Florida, USA and beyond.
Using Adobe Creative Suite, Microsoft Office Professional, Inbit FullShot, SnagIt, Adobe FrameMaker and RoboHelp, HTML, XML, CSS, Javascript.
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iGPS |
Orlando, Florida |
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3-Week Contract Technical Writer/Business Analyst |
2/2009 - 3/2009 |
* Wrote business requirements, use cases, process flows, test scripts, and a quick reference user guide.
* Participated in QA-software testing.
* Used Microsoft Office Professional and Open Office tools.
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Wyndham Vacation Ownership |
Orlando |
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Documentation Specialist |
2/2008 - 7/2008 |
Wrote and maintained policies and procedures, in a deadline-driven, fluid and fast-paced environment, for the contact center and trainers in the Learning and Development department.
Used Adobe Creative Suite, Microsoft Office Professional, SnagIt, SharePoint, Microsoft Project, and the Mainframe.
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Lockheed Martin, Simulation, Training, and Support (STS) |
Orlando, Florida |
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Contract Senior Technical Writer |
8/2008 - 12/2008 |
* Wrote, edited, and maintained training manuals for the simulation tools used in military exercises, in an intensely deadline-driven Technical Publications department.
* Used unstructured Adobe FrameMaker 8.0, Adobe Acrobat, Nuance PDF Maker, Microsoft Word 2003, Microsoft Excel, SnagIt, Adobe PhotoShop, Microsoft Photo Editor, and Arbortext Editor.
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Attorneys' Title Insurance Fund |
Orlando |
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Technical Publications Supervisor |
8/1997 - 2/2008 |
Managed a team of technical writers and editors, maintained department budget; coordinated project schedules and assignments; performed annual appraisals; tested Web-based, Windows, and Mainframe applications; and wrote website help, end-user software manuals, and company newsletters.
Used Adobe Creative Suite, including FrameMaker, Acrobat, Dreamweaver, InDesign, and Photoshop; HTML, DHTML, XHTML, CSS; Inbit FullShot, Visio, Microsoft Office Professional, including Project, Word, Excel, Outlook, Visio, and PowerPoint.
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Phoenix International |
Orlando |
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Senior Technical Writer |
8/1996 - 8/1997 |
Wrote, edited, and designed online help, end-user software manuals, white papers, technical reports, graphics and buttons for the banking software, and Intranet content.
Used HTML, Adobe Acrobat, Corel Draw, FrameMaker, Word 7.0 for Win 95, Resource Workshop, and RoboHELP.
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John H. Harland Corporation |
Orlando |
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Technical Writer |
8/1995 - 8/1996 |
Wrote online help and end-user software documentation for OS/2 and Windows-based banking software applications.
Used Word 7.0 for Win 95, WordPerfect 6.0 for Windows 3.1, PM Camera, RoboHELP, Book Builder online help software for OS/2 systems, PageMaker, and myriad in-house software products.
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Fiserv |
Orlando |
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Technical Translator |
8/1993 - 8/1995 |
Translated end-user software manuals, software screens, reports, and presentations from English to Spanish for international clients of this banking software company.
Used Word for the Macintosh, Word 6.0 for Windows 3.1, Power Point, and Globalink Translation software for the AS/400.
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Brown and Caldwell Environmental Engineering |
Orlando |
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Proposals and Documentation Specialist |
6/1991 - 6/1993 |
Edited and formatted reports and proposals in a fast-paced, deadline driven environment. Also translated correspondence and reports to and from Latin American clients.
Used WordPerfect 5.0 for DOS, and PageMaker.
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Greater Orlando Aviation Authority |
Orlando |
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Technical Writer |
1/1989 - 6/1991 |
Wrote, edited, updated, and maintained policies and procedures for the "Greater Orlando Aviation Authority Policy and Procedure Manual."
Used Microsoft Word, PageMaker, and Harvard Graphics.
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Education
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MBA Candidate at the Rollins College Crummer School of Business |
Winter Park |
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Master's Degree |
12/11 |
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Business Administration |
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Saturday MBA program |
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BA English/Technical Communication - University of Central Florida |
Orlando, Florida |
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Bachelor's Degree |
08/91 |
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English/Technical Communications |
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English degree with focus in Technical Communication |
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Rutgers University |
New Brunswick, NJ, New Jersey |
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06/87 |
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Double Major of English and Art |
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Double Major of English (Rutgers College) and Art (Mason Gross School of the Arts) in New Brunswick, NJ.
Attended from 1984-1987 |
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Valencia Community College and Seminole County College |
Orlando and Sanford, Florida, respectively |
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Web Programming and Digital Design |
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Since 2002...Taking classes, time-permitting, one or two classes at a time, in the evenings, including Intro to Web Programming, Intro to Flash, Intro to ASP.net, Intro to C#, Intro to Visual Basic, Intro to XML, and more... |
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