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Dell, Inc. |
Round Rock, Texas |
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Global Account Manager |
3/2005 - 5/2008 |
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Responsible for relationship between Dell and key large businesses. Focused on delivering a positive customer experience, and owning face-to-face interaction with key global accounts. Focusing primarily on overall relationship with existing customers, secondly on acquiring new business opportunities/accounts. Helps customers to maximize Dell knowledge and programs available and anticipates how market and competitive factors influence the enterprise. Assigned to specific global accounts with complexity and importance. Creates and maintains superior relationships with senior level executives. Recognized as thought leader on Dell's Enterprise technology offerings. Sponsors new and innovative team sales efforts to meet objectives.
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Regillo Consulting Group |
Park Ridge, Illinois |
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Owner / Founder |
11/1991 - 3/2005 |
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Established computer consultation and service business based out of Chicago, Illinois. Directed a staff of technical professionals. Nurtured client relationships and managed projects to achieve objectives. Recognized regionally in full page interviews in Chicago Tribune and Sun Times newspapers. Created and documented business continuity plans for Regillo internally and as a client service. Designed and implemented security and procedures and created streamlined management systems. Created, implemented and migrated company security, network, email, storage, groupware solutions.
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Alcan Packaging |
Northbrook, Illinois |
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IT Manager North America |
1/2001 - 7/2003 |
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Managed Security and Disaster Recovery Team overseeing all North American IT operations. Accountable for multimillion dollar budget for North America. Design and implementation of Active Directory and infrastructure migration. Liaised with Global IT group to shape security standards. Led team in design and implementation of security and telecommunications usage policies. Negotiated vendor relationships to regain competitive buying power after acquisitions.
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